Question:
How can I find a specific player on your site?

Answer:
Simply type the player's last name into the “Player Search” box located in the upper right corner of the screen and click on 'Go'. Once the next window appears, click on the player's name. Click on the player's name (link) and that player's offerings will be displayed.

Question:
How soon after I open my account can I begin trading?

Answer:
You may begin trading immediately after opening your Pit account with a Credit Card and/or PayPal. You can also send in a check for deposit.

Question:
How can I check my account balance?

Answer:
In order to view your current Cash Balance or positions, simply (1) click on the “Log On” icon and enter your e-mail address and password, then (2) Click on "Your Holdings and Balances". The "Account Holdings and Balances" screen will then appear with relevant information regarding your current Cash Balance, as well as any cards currently held in your personal inventory or owed to thePit.com to fulfill trades.

Question:
How can I review my past trade history?

Answer:
After logging on, simply click on "Transaction History" under the "My Account" heading on the left toolbar. A complete listing of any purchases and/or sales executed since your account was first established will appear onscreen (click on each date link to view specific details of that transaction)

Question:
How much does it cost to trade?

Answer:

To see the current fees, go to the Learning Center tab on the left and click on the Commission/Fees link.

Question:
How do I fund my account?

Answer:
Customers may fund their accounts at thePit.com by credit card, PayPal or by sending in a personal (or certified) check. The precise instructions for each method can be found by clicking on the "Fund Account" link located under the "My Account" heading on the left toolbar. Please note that your Pit account must be pre-funded before you may place a "buy" order.

Question:
How can I withdraw money from my account?

Answer:
Withdrawing funds from your account is easy. Simply click the blue button entitled "My Account" on the left sidebar and then click "Withdraw funds" (you may also click on the "Withdraw Funds" button located on the "Holdings & Balances" page). From there, follow the step-by-step instructions to place your withdrawal request.

Question:
Is there a minimum balance required to keep my account active?

Answer:
There is no minimum balance required to keep your account active. However, if you have an account balance (items and/or currency), you must either buy, sell, post a bid (buy order) and/or ask (sell listing) within a 24 month period for your account status to remain active.

Prior to account being changed to inactive you will receive a minimum of two notices to keep your account active. If your account still remains inactive, you account status will be changed. You can at a later date request for your account to be reinstated, however, a 10% monthly fee will be charged for the number of months your account was changed to inactive to the time you request for your accounts status to be changed back to active.

Again, you do not need to enter into a transaction to keep your account active. You can simply post a bid and/or ask or do any sort of account activity to keep your status as active.

Question:
What does the term "Unsettled Cash Balance" mean?

Answer:
"Unsettled Cash" represents funds that will be credited to your Pit account upon arrival of a inventory that you sold to thePit.com which was not already held in your account at the time of the sale (a.k.a.- a "Sell not in account" trade). Upon arrival of your sold inventory, the proceeds from the sale will be deposited into your Cash Balance. Funds held in your Cash Balance may be used to purchase other cards on thePit or requested by check.

Question:
What if I change my mind after the transaction is complete?

Answer:
You may cancel a trade at any time BEFORE the execution of the trade via the "Order Status Monitoring" Screen.

To cancel a trade prior to it's execution, access the "Order Status Monitoring" screen by clicking on "Order Status" located under the "My Account" heading on the left toolbar. Once this screen appears, click on the "Order Detail" link next to the relevant order you wish to cancel.

Once the small window appears, click on the "Cancel Order" button (at the bottom of the screen) and the order will be cancelled.

Please note that once a trade is in an "Executed" status, it cannot be canceled. All executed transactions with thePit.com are considered final.

Question
How can I add to my Watch List?

Answer
To add to your personal Watch List, simply access the player's information by typing the player's last name into the "Player Search" box (located in the upper right corner of each screen) and clicking on "Go".

The words "Add to Watch List" will appear below every listed player's information on the page which bears their picture. Simply click on this link and the card will be added to your personal Watch List, allowing you to track their prices on an ongoing basis.

Question:
How can I access my personal Watch List?

Answer:
You can access your personal Watch List by simply clicking on the words “Watch List” under the “My Account” heading on the left toolbar.

Question:
Does clicking on ‘Buy’ or ‘Sell’ guarantee that the trade will be executed?

Answer:
Not necessarily. Clicking on "Buy" or "Sell", merely post a bid (buy offer) and/or ask (sell listing) that you have an interest in entering into a transaction at the prices and quantities listed (or that you have indicated).

When you click "Confirm", the transaction will appear as an "Open" order and will only be executed if another user's bid or ask matches your order.